Prescriptions

Repeat prescriptions

You may order repeat and or acute prescription by request at the reception desk. If you require regular medication we will attach a list of your repeat medication to your prescription.  To order your medicines please tick the box next to each item and return the slip to reception by handing over the slip at the reception or by post (with SAE). Please note we do not accept prescription orders over the telephone.

To order your medicines please tick the box next to each item and return the slip to reception by handing over the slip at the reception or by post (with SAE). Please note we do not accept prescription orders over the telephone.

If the doctor has authorised a REPEAT prescription you may make such request by giving an advance 48 HOURS notice and stating clearly the names of all the medicine you require. Your Doctor will need to see you at regular intervals to review and re-authorise your repeat prescription/s.  Please arrange to see the doctor before the review date as the Doctor MAY NOT ISSUE repeat prescription after the review date has passed.

Non-repeat prescription request made before 12:.30pm will be ready for collection after the morning surgery and request before 6.00pm will be ready after evening surgery.  Requests made after 6.00pm will not be ready until 1.30pm the following working day and please note that there will be no collection after 2.00pm on Wednesday.

Requests made after 6.00pm will not be ready until 1.30pm the following working day and please note that there will be no collection after 2.00pm on Wednesday.

Order repeat prescriptions online

You may be able to order or cancel your repeat prescriptions online using GP online service. Please ask the reception on how you can register for an account.

Register for Patient Access Order a repeat prescription

Pharmacy Collection Service

If you would like the pharmacy to collect and dispense your repeat prescription for you, please contact your pharmacy directly.  We must have your written consent to allow the pharmacy to collect your prescription and forms for this purpose are available from your pharmacy. Please note that you will need to order your prescription yourself.  A chemist cannot order your repeat prescription.

The Electronic Prescription Service (EPS)

If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP.

EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice.

Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination. This means you will no longer have to collect a paper repeat prescription from your GP practice and instead you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.

Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to pick it up with no extra wait. However, this will depend on the capacity of pharmacists on the day and may not be possible all the time.

Access During COVID-19

 
Due to the current Coronavirus COVID 19 Situation, the practice is operating differently. Bordesley Green Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 7661335. We are open and fully operational, but we can no longer see walk-in patients without an appointment. However we would like to assure you that we are still here to look after you and we will arrange the best care according to your health needs.
 
If you need to see a doctor or clinician face to face then this will be arranged for you. Please be aware this may be at a different local practice.
 
If you need medical advice, please call between 9am-10am and book a call back. This will likely be a phone call or a video call during practice opening hours between 9am and 6:30pm.
 
If you have a pre-booked face to face consultation please ensure you:

· Arrive wearing a face covering.
· Use the hand sanitiser provided.
· Try to maintain a 2 metre social distance from other patients.
· Try to limit the amount of time you spend in the surgery by not arriving more than 5 minutes before you appointment. If you arrive early – you may be asked to wait in the car to maintain social distancing and minimum contact with other patients.
· Attend alone, or with only 1 carer/parent as necessary.
 
What to expect when you arrive:
· Your temperature will be taken on arrival.
· Clinicians may be wearing scrubs, PPE (Personal Protection Equipment) such as Visor, Mask, Gloves and Apron. This is for the safety of you and our staff, please do not be alarmed by this.
· To reduce the risk of cross contamination we have locked our public toilets. Please try to refrain from asking the receptionist to use the toilet unless absolutely necessary.
 
Local people must also book a test immediately if they have any of the main symptoms of coronavirus. They are:
· A high temperature
· A new, continuous cough
· Loss or change in sense of smell or taste
 
If they have any of these symptoms, they can book a COVID-19 test by calling 119 or online at: http://nhs.uk/coronavirus