Due to the current Coronavirus COVID 19 Situation, the practice is operating differently. Bordesley Green Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 7661335. We are open and fully operational, but we can no longer see walk-in patients without an appointment. However we would like to assure you that we are still here to look after you and we will arrange the best care according to your health needs.
If you need to see a doctor or clinician face to face then this will be arranged for you. Please be aware this may be at a different local practice.
If you need medical advise, please call between 9am-10am and book a call back. This will likely be a phone call or a video call during practice opening hours between 9am and 6:30pm.
During these unprecedented times, our phone lines are very busy, so please bear with us as we are doing what we can to better serve everyone. We thank you for your patience.
If you have a pre-booked face to face consultation please ensure you:
- Arrive wearing a face covering.
- Use the hand sanitiser provided.
- Try to maintain a 2 metre social distance from other patients.
- Try to limit the amount of time you spend in the surgery by not arriving more than 5 minutes before you appointment. If you arrive early – you may be asked to wait in the car to maintain social distancing and minimum contact with other patients.
- Attend alone, or with only 1 carer/parent as necessary.
What to expect when you arrive:
- Your temperature will be taken on arrival.
- Clinicians may be wearing scrubs, PPE (Personal Protection Equipment) such as Visor, Mask, Gloves and Apron. This is for the safety of you and our staff, please do not be alarmed by this.
- To reduce the risk of cross contamination we have locked our public toilets. Please try to refrain from asking the receptionist to use the toilet unless absolutely necessary.
Local people must also book a test immediately if they have any of the main symptoms of coronavirus. They are:
- A high temperature
- A new, continuous cough
- Loss or change in sense of smell or taste
If they have any of these symptoms, they can book a COVID-19 test by calling 119 or online at: http://nhs.uk/coronavirus
Evening and Weekend appointments are now available for patients who are registered with Bordesley Green Surgery.
The extended access appointments will take place at one of the SDS MyHealthcare Hub. The local Hubs to Bordesley Green Surgery are; Fernbank Medical Centre, Dr Khattaks Memorial Trust or Fernley Medical Centre. If you would like to be booked at another alternative Hub, please speak to one of our receptionists.
You may also request Virtual GP and Virtual Pharmacist – Where you can get a call back from one of the duty GP or Pharmacist. These are available Mon-Fri 8am-8pm and Sat-Sun 8-2pm (Telephone based) These can also be booked via the BSOL App.
Face to Face Appointments must be booked in advance through the reception team at this surgery and are available with a range of clinicians including GPs, nurses and health care assistants. These extended access appointments are available at evenings and weekends at our local SDS MyHealthcare Hubs, To book an extended access appointment, please speak to one of our receptionists
I would like to invite you to take part in our Patient Participation Group.
Bordesley Green Surgery has had a Patient Participation Group who has been supporting the practice over the years. We would like to make it a regular part of our practice and hold these meetings every three months.
We would like to know how we can improve our service to you and how you perceive our surgery and staff. Membership is voluntary and we promise not to take up too much of your time.
We would like to encourage you to have a say in how we manage our service.
In order to obtain a range of views, suggestions and opinions we are targeting all age ranges, genders, nationalities, abilities and religions.
We look forward to seeing you at the Meeting.
Nusrat Sajjad -Practice Manager
Worried someone close to you is losing their memory?
Many people suffer from memory loss as they get older. But if it starts to happen on a regular basis, it could be the early signs of dementia.
What should I look for?
Dementia is not a single illness but a group of symptoms caused by damage to the brain. The symptoms include:
- memory loss, such as remembering past events much more easily than recent ones
- problems thinking or reasoning, or finding it hard to follow conversations or TV programmes
- feeling anxious, depressed or angry about memory loss, or feeling confused, even when in a familiar environment
What should I do?
If you’re worried about someone who is showing the signs above, encourage them to visit their GP to get a proper diagnosis. Use the link at the top of the page to find your GP.
The Alzheimer’s Society provides tips on how to raise the topic of dementia with a loved one.
Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications.
Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week.
However, flu can be more severe in certain people, such as:
•anyone aged 65 and over
•children and adults with an underlying health condition (such as long-term heart or respiratory disease)
•children and adults with weakened immune systems
Anyone in these risk groups is more likely to develop potentially serious complications of flu, such as pneumonia (a lung infection), so it’s recommended that they have a flu vaccine every year to help protect them.
Who should get the flu vaccine?
The flu vaccine is routinely given on the NHS to:
•children aged 2 and 3 (offered an injected flu vaccine as the nasal spray)
•children in reception class and school years 1, 2, 3, 4 and 5 (offered an injected flu vaccine as the nasal spray – Please check with the child’s school as some schools will be offering these)
•children aged 2 to 17 years at risk of flu (offered an injected flu vaccine as the nasal spray )
Flu Age Group and Availability-
•a live quadrivalent vaccine (which protects against 4 strains of flu), given as a nasal spray. This is for children and young people aged 2 to 17 years eligible for the flu vaccine – Available October 2019
•a quadrivalent injected vaccine. This is for adults aged 18 and over but below the age of 65 who are at increased risk from flu because of a long-term health condition and for children 6 months and above in an eligible group who cannot receive the live vaccine –Available October 2019
•an adjuvanted injected vaccine. This is for people aged 65 and over – Available from Monday 23rd September 2019
Please call the surgery and book the appointment.