Bordesley Green Surgery

143-145 Bordesley Green, Birmingham B9 5EG

Disclaimer

1. Accuracy

Our Practice internet site is intended primarily to provide information about our Practice and Services.  We have taken care to ensure that all information is provided is accurate and valid.

However, The Practice accepts no responsibility for use of the information provided. The advice for patients is as comprehensive and accurate as possible, but it can only be of a general nature and should not be used as a substitute for a consultation with a medical professional.

2. Medical Information on the Web

The Internet can be a useful resource for researching medical conditions.  It also has inherent weaknesses that you should be aware of.  If you use the Internet for medical research or information, please be aware of the following points:

  • Always look for a balanced view – do not rely on advice from one site and seek a balanced viewpoint.
  •             Remember that anyone can publish anything on the Internet. Make sure that the authors’ names and their qualifications are included – anonymous information may not be sourced accurately.
  •            Be aware that advertising might influence the site contents – check for commercial sponsorship or for advertising which might influence the information on the site.
  •             Check that the website is updated regularly.
  •             Be cautious of online diagnoses or consultations.
  •             Check the Websites Privacy and Confidentiality Policy.
  •             Beware that Website information or advice sourced from outside the UK might describe treatments not available in the UK.

3. Suitability and Availability

We cannot guarantee that this website will meet your requirements, or that it will be of satisfactory quality, or that it will be fit for your particular purpose, or that it will not infringe the rights of third parties, or that it will be secure.

Further, we cannot guarantee uninterrupted access to Our Website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

4. Online Consultations

If you decide to use our online advice or consultation features you must be aware that without a physical examination we may decline to give advice and may ask you to attend the surgery for an appointment.

All links from our Practice Website to any other Websites are provided for information and convenience only. We cannot accept responsibility for sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

6. Data Collection

Please be aware that we collect contact details of those who wish to communicate with us via e-mail, collect aggregated (non-personal) information about which pages visitors to our website chose to access, and collect information volunteered by visitors to our website (such as survey information and/or site registrations).  The information we collect is used to improve the content of our Web pages and the quality of our service.

7. Hosting, Networks and Data Storage

Please be aware that our Website uses Third Party Service Providers, Vendors and Hosting Partners to provide the necessary hardware, software, networking, storage, and related technology required to support our Website.

Access During COVID-19

 
Due to the current Coronavirus COVID 19 Situation, the practice is operating differently. Bordesley Green Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 7661335. We are open and fully operational, but we can no longer see walk-in patients without an appointment. However we would like to assure you that we are still here to look after you and we will arrange the best care according to your health needs.
 
If you need to see a doctor or clinician face to face then this will be arranged for you. Please be aware this may be at a different local practice.
 
If you need medical advice, please call between 9am-10am and book a call back. This will likely be a phone call or a video call during practice opening hours between 9am and 6:30pm.
 
If you have a pre-booked face to face consultation please ensure you:

· Arrive wearing a face covering.
· Use the hand sanitiser provided.
· Try to maintain a 2 metre social distance from other patients.
· Try to limit the amount of time you spend in the surgery by not arriving more than 5 minutes before you appointment. If you arrive early – you may be asked to wait in the car to maintain social distancing and minimum contact with other patients.
· Attend alone, or with only 1 carer/parent as necessary.
 
What to expect when you arrive:
· Your temperature will be taken on arrival.
· Clinicians may be wearing scrubs, PPE (Personal Protection Equipment) such as Visor, Mask, Gloves and Apron. This is for the safety of you and our staff, please do not be alarmed by this.
· To reduce the risk of cross contamination we have locked our public toilets. Please try to refrain from asking the receptionist to use the toilet unless absolutely necessary.
 
Local people must also book a test immediately if they have any of the main symptoms of coronavirus. They are:
· A high temperature
· A new, continuous cough
· Loss or change in sense of smell or taste
 
If they have any of these symptoms, they can book a COVID-19 test by calling 119 or online at: http://nhs.uk/coronavirus