Bordesley Green Surgery

143-145 Bordesley Green, Birmingham B9 5EG

Welcome To Bordesley Green Surgery

Welcome to Bordesley Green Surgery, providing primary care for Bordesley Green and surrounding areas. We hope you take the time to browse our new website where you will find lots of useful information about the surgery and the services we offer. The site is being updated all the time so please ensure you check back regularly for updates and news.

Click here to view our practice leaflet.

Opening Times - Weekends and Bank Holidays

Surgery is Open during the Bank Holidays - This will likely be a phone call or video call during practice opening hours, between 9am and 6.30pm. If you do need to see a doctor or clinician face-to-face, then this will be arranged for you.

New Clinics have been set at Dr Khattaks Memorial Trust for our patients during the weekends till end of April.

Saturday 11th April 2020      8:30-6:30pm
Sunday 12th April 2020        8:30-6:30pm
Saturday 18th April 2020      8:30-6:30pm
Sunday 19th April 2020        8:30-6:30pm
Saturday 25th April 2020      8:30-6:30pm
Sunday 26th April 2020        8:30-6:30pm

Please call the surgery and your call will be diverted to them. This Hub will have access to your medical records. 

Please note this is NOT a walk in clinic and you must ring and the call will be triaged by a clinician.

If you need medical help or advice when the practice is closed, between 6.30pm and 8.30am, please call NHS 111. 

In case of life threatening emergency, please call 999.

CQC

Friends and Family Test
We would like you to think about your recent experiences of our service.

Opening Hours

Monday 9:00 - 18:30
Tuesday 9:00 - 18:30
Wednesday 9:00 - 18:30
Thursday 9:00 - 18:30
Friday 9:00 - 18:30
Saturday Closed
Sunday Closed

Access During COVID-19

 
Due to the current Coronavirus COVID 19 Situation, the practice is operating differently. Bordesley Green Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 7661335. We are open and fully operational, but we can no longer see walk-in patients without an appointment. However we would like to assure you that we are still here to look after you and we will arrange the best care according to your health needs.
 
If you need to see a doctor or clinician face to face then this will be arranged for you. Please be aware this may be at a different local practice.
 
If you need medical advice, please call between 9am-10am and book a call back. This will likely be a phone call or a video call during practice opening hours between 9am and 6:30pm.
 
If you have a pre-booked face to face consultation please ensure you:

· Arrive wearing a face covering.
· Use the hand sanitiser provided.
· Try to maintain a 2 metre social distance from other patients.
· Try to limit the amount of time you spend in the surgery by not arriving more than 5 minutes before you appointment. If you arrive early – you may be asked to wait in the car to maintain social distancing and minimum contact with other patients.
· Attend alone, or with only 1 carer/parent as necessary.
 
What to expect when you arrive:
· Your temperature will be taken on arrival.
· Clinicians may be wearing scrubs, PPE (Personal Protection Equipment) such as Visor, Mask, Gloves and Apron. This is for the safety of you and our staff, please do not be alarmed by this.
· To reduce the risk of cross contamination we have locked our public toilets. Please try to refrain from asking the receptionist to use the toilet unless absolutely necessary.
 
Local people must also book a test immediately if they have any of the main symptoms of coronavirus. They are:
· A high temperature
· A new, continuous cough
· Loss or change in sense of smell or taste
 
If they have any of these symptoms, they can book a COVID-19 test by calling 119 or online at: http://nhs.uk/coronavirus